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For Patients  Financial Policy

Financial Policy

Medical Park Orthopaedic Clinic is now managed by Austin Regional Clinic. It is the policy of ARC to collect patient responsibility amounts at the time of your visit. This includes any co-pay, co-insurance, or deductible amounts assigned to you by your plan. We accept cash, check, VISA, MASTERCARD, AMERICAN EXPRESS, or DISCOVER.

As a courtesy to you, ARC will file your claims with participating insurance companies. If you are covered by a Managed Care Plan, you are responsible for obtaining your referral from your primary care physician for all visits and for making sure that the referrals are current for each visit.

If you do not have a current referral at the time of service you may reschedule your appointment or sign a Waiver of Financial Responsibility. Fees not covered by your insurance company are your personal responsibility. Accounts 60 days overdue must be paid prior to the next scheduled visit. Payment arrangements are available but must be made in advance of the visit by contacting the business office at 454-9539.

Visit the ARC web site for more information about ARC billing policies or call the ARC Billing Department at (512) 407-8686.

ARC also offers you the convenience of paying your bill online.